1. Introduction
Thank you for choosing WordFlow. Your trust is our top priority, and this privacy policy outlines how
Moonslide Inc. collects, uses, discloses, and safeguards your personal information when using WordFlow
(“the Service”). By using the service, you agree with WordFlow’s collection, use, and sharing of your
personal information in accordance with the terms of this Privacy Policy.
2. Information We Collect
- Personal Data: We collect your name, location, and email
address for customer support, billing purposes, and to provide our services.
- Email Communications:
Upon registration and agreement to our Terms of Service and this Privacy Policy,
users will be automatically subscribed to our newsletter and promotional emails.
Users have the right to opt out of these communications at any time by following
the 'unsubscribe' link in the emails we send or by contacting us directly.
- App Usage: We monitor which books you select to learn
vocabulary from, your frequency of logins, and other usage statistics.
- IP Address: We collect your IP address for security reasons
and to infer your general location for analytics.
3. How We Use Your Information
- Service Improvement: We use data to improve WordFlow,
conduct research, perform analytics, and inform our marketing strategies.
- Billing and Payments: We use your name and location to manage your
payments through Stripe.
4.Third-party Access
- Stripe: WordFlow uses Stripe to manage payments originating outside of the App Store or
Google Play Store. Although Moonslide Inc. doesn't store or access credit card information, we
link the customer account managed by Stripe to your user_id for billing purposes.
- Analytics Platforms: We share basic user data with analytics
platforms to track app usage and improve user experience.
5. Cookies and Tracking
We use cookies for login and session management. Occasionally, we use cookies to
analyze the efficacy of our marketing strategies.
6. Data Storage and Security:
Moonslide Inc. does not store any credit card or payment data. Our user data is
hosted by cloud service providers like Digital Ocean and Amazon Web Services. We
follow NIST standards to secure our data.
7. User Rights
If you wish to access, modify, or delete your personal data, please email us at
[email protected].
8. Children’s Privacy
WordFlow, provided by Moonslide Inc., is not designed or intended for use by
children under 13. If we become aware that we have collected personal data from
a child under 13, we will take steps to delete the data as soon as possible.
9. International Users
Our services are available to users both inside and outside the United States.
Moonslide Inc. strives to comply with the GDPR and CCPA to ensure the privacy of
our international users.
10. Data Breach Protocols
In the unfortunate event of a data breach, Moonslide Inc. commits to notifying
affected users within the stipulated timeframe, detailing the extent of the
exposure. We prioritize user safety by limiting the amount of personal data we
collect.
11. Changes to This Privacy Policy
From time to time, Moonslide Inc. may update this Privacy Policy. If we make
significant changes, we will notify our users through WordFlow or via
email.
12. Contact Us
If you have any questions or concerns regarding this privacy policy, please
contact us at
[email protected].
Last Revised: July 23, 2024