Data Deletion Policy for WordFlow

Provided by Moonslide Inc.

Effective Date: August 8th, 2023

Introduction:

Moonslide Inc., the creator of WordFlow, values the data privacy rights of its users. This Data Deletion Policy outlines the procedures we follow when a user requests the deletion of their data or when a user decides to terminate their account.

1. User Request for Data Deletion:

If you, as a user of WordFlow, wish to have your personal data removed from our systems, you can:

• Send an email request to [email protected].
• In the email, specify your registered email address and a clear request for data deletion.

Upon receiving the request, Moonslide Inc. will:

• Confirm receipt of your deletion request within three (3) business days.
• Begin the process of deleting your data from our primary systems. This process typically completes within 30 days.

2. Automatic Deletion Upon Account Termination:

If you decide to terminate or deactivate your WordFlow account, Moonslide Inc. will:

• Automatically initiate the process to delete your primary data within 30 days of account deactivation.
• Anonymize or aggregate secondary data such as usage statistics, which may be retained for analytics purposes.

3. Data Retention:

Certain data might be retained for legal, security, or business reasons, including:

• Billing records.
• Records of past transactions.
• Logs of certain activities for security purposes.

4. Third-Party Data Deletion:

When using third-party integrations such as Facebook for social logins:

• We will initiate the removal of any data obtained through these integrations upon your request or account termination.
• However, users must also consult with these third-party services directly to ensure comprehensive data deletion from their systems.

5. Data Backup Systems:

Moonslide Inc. employs backup systems to prevent data loss:

• While primary data is deleted within 30 days, backup data might take longer to be permanently removed due to our backup rotation and retention policies.
• Typically, backup data is removed within 90 days of the deletion request or account termination.

6. Changes to This Policy:

Moonslide Inc. may periodically update this Data Deletion Policy. Significant changes will be communicated to our users via WordFlow or email.

7. Contact:

For any questions, concerns, or clarifications regarding data deletion, please reach out to us at [[email protected]].