Data Deletion Policy
Effective Date: August 8th, 2023
Provided by Moonslide Inc.
Introduction:
Moonslide Inc., the creator of WordFlow, values the data privacy rights of its users. This Data Deletion Policy outlines the procedures we follow when a user requests the deletion of their data or when a user decides to terminate their account.
1. User Request for Data Deletion:
If you, as a user of WordFlow, wish to have your personal data removed from our systems, you can:
  • Send an email request to [email protected].
  • In the email, specify your registered email address and a clear request for data deletion.
Upon receiving the request, Moonslide Inc. will:
  • Confirm receipt of your deletion request within three (3) business days.
  • Begin the process of deleting your data from our primary systems. This process typically completes within 30 days.
2. Automatic Deletion Upon Account Termination:
If you decide to terminate or deactivate your WordFlow account, Moonslide Inc. will:
  • Automatically initiate the process to delete your primary data within 30 days of account deactivation.
  • Anonymize or aggregate secondary data such as usage statistics, which may be retained for analytics purposes.
3. Data Retention:
Certain data might be retained for legal, security, or business reasons, including:
  • Billing records.
  • Records of past transactions.
  • Logs of certain activities for security purposes.
4. Third-Party Data Deletion:
When using third-party integrations such as Facebook for social logins:
  • We will initiate the removal of any data obtained through these integrations upon your request or account termination.
  • However, users must also consult with these third-party services directly to ensure comprehensive data deletion from their systems.
5. Data Backup Systems:
Moonslide Inc. employs backup systems to prevent data loss:
  • While primary data is deleted within 30 days, backup data might take longer to be permanently removed due to our backup rotation and retention policies.
  • Typically, backup data is removed within 90 days of the deletion request or account termination.
6. Changes to This Policy:
Moonslide Inc. may periodically update this Data Deletion Policy. Significant changes will be communicated to our users via WordFlow or email.
7. Contact:
For any questions, concerns, or clarifications regarding data deletion, please reach out to us at [email protected].